From the app
- Open Orgami and tap your initials in the top right.
- Go to My profile.
- Tap Delete my account, then confirm.
Are you the owner of a family that has other members? First transfer ownership (Settings › My family › Transfer ownership), or delete the family.
Without the app
Log in to the web version of Orgami from any browser, then follow the same steps.
Lost your password? Use ‘Forgotten your password?’ on the login screen. Can’t log in at all any more? Write to contact@orgamiapp.ch from your account’s email address.
What is deleted
- Your account (email address, password, first name), your devices registered for notifications, the widget and location, your position, your ‘Personal’ list (including in the bin), your private calendars and your activity days: immediately.
- If you are the only member of your family: the family and all its content (calendar, shopping, recipes, cards, vouchers, warranties, documents, photos and files). Its photos and files are erased during the automatic clean-up the following night.
- Any precautionary copies of the database disappear no later than 5 weeks afterwards.
What is kept
- If other members remain in your family: what you added stays available to them, without being linked to your name.
- Your official documents belong to the family, not to your account: if other members remain, they can still see them. Delete them first if you don’t want to leave them behind (they stay in the family bin for 30 days), or ask for them to be erased by writing to contact@orgamiapp.ch.
- Statistics with no name or identifier (for example ‘an account deleted on a given day’) and the purchase log, which contain neither your name nor your email. See the privacy policy.
VIP Pass subscription
Deleting your account does not cancel an active subscription. Cancel it first in Google Play: Profile › Payments & subscriptions › Subscriptions, or directly here.